Global Head - FP&A GBS Delivery operations

About the Role

Mission: As a Global Head for FP&A, you'll be enabling data driven decision making by delivering forward looking financial insights and strategic analysis

Responsibilities

• Own and manage the financial planning and reporting activities for the GBS Delivery Centers – Bangalore, Sofia, and Bogota, including budgeting, forecasting, actuals tracking, and performance management.
• Act as the strategic finance partner to the Delivery Center leadership by providing financial insights on Headcount (HC), cost optimization, expense management, and billing performance.
• Lead the annual budgeting process (bottom-up and top-down) across all three Delivery Centers, collaborating with Delivery Center leadership and Country FP&A / CHOF teams.
• Identify, analyze, and communicate key financial risks and opportunities to support proactive decision making.
• Partner with in-country and global FP&A teams to validate, reconcile, and align budgets with organizational targets.
• Monitor and analyze headcount trends, utilization, and productivity metrics in partnership with Operations.
• Oversee accurate and timely monthly intercompany billing and revenue tracking across the Delivery Centers.
• Maintain and update business cases, including tracking realized versus planned savings for HQ reporting.
• Deliver ad hoc financial analysis and business insights to support strategic and operational decisions.
• Serve as the primary finance point of contact for GBS financial planning, headcount reporting, savings tracking, and financial performance across the Delivery Centers.
• Drive monthly SLA governance cadence, including financial reviews, meeting coordination, and tracking/action follow-up.
• Co-own Business Continuity Planning (BCP) from a financial and operational risk perspective, ensuring preparedness and compliance.
• Support Delivery Center leadership through scenario analysis, financial modelling, and budget-related decision support.

Qualifications

—CMA / ICWA / CA/ (Inter / Final) M.Com / ACCA

—Successful completion of statistical, analytical and business courses would be an added advantage

—15 years of Core FP&A, Budgeting and Expense Management Experience

Required Skills

—Strong communication skills, ability to own, interpret numbers and tell the story

—Able to work independently and under time pressure

—Builds strong working partnerships with Group FP&A, Country FP&A, CHOF teams and Delivery center leadership

—Advance Excel Skills, Ability to work with huge amounts of data

— Ability to work independently with Senior Finance Leaders across different geographies and HQ

—Strong analytical and problem-solving skills

—Good command on Excel and PPT, MS Office Suite

—Flexibility in terms of work timings to accommodate Group / Country FP&A and DC Leads schedule and availability