General Manager GIS, Utility & Mapping

Our client is looking for an experienced General Manager – Operations to lead large-scale GIS, ArcGIS, Navigation, LiDAR, Annotation & Labeling, Utility, and Mapping operations.

Key Responsibilities

• Lead end-to-end GIS, ArcGIS, Navigation, LiDAR, Annotation & Labeling, Utility, and Mapping operations, including planning, resource allocation, delivery, quality, productivity, and budgets.
• Manage large and diverse teams and drive operational excellence, productivity, scalability, and continuous improvement.
• Oversee projects involving GIS mapping, geospatial data, navigation, LiDAR processing, annotation, labeling, utility mapping, and engineering services.
• Build and maintain strong relationships with international clients and senior stakeholders.
• Understand client requirements and ensure delivery meets quality, timelines, SLAs, and business expectations.
• Drive adoption of GIS technologies, ArcGIS platforms, LiDAR solutions, navigation technologies, mapping tools, and operational best practices.
• Collaborate with technology, delivery, quality, business development, and other cross-functional teams to deliver strategic business initiatives.
• Identify opportunities to improve process efficiency, automation, technology adoption, and delivery scalability.
• Mentor leadership teams and build a culture of innovation, agility, accountability, and continuous improvement.
• Represent the organization in leadership meetings, client discussions, conferences, and industry events.

Requirements

• 18+ years of overall experience, with 10+ years in Operations / Delivery Management.
• Strong experience in GIS, ArcGIS, Navigation, LiDAR, Annotation & Labeling, Utility, Mapping, or Engineering Services.
• Strong understanding of the GIS, Geospatial, Utility, Navigation, LiDAR, and Mapping ecosystem, including client dynamics and competitive landscape.
• Hands-on understanding of ArcGIS / GIS platforms, geospatial data processing, LiDAR workflows, navigation data, mapping, and annotation/labeling operations.
• Proven experience managing large teams, multi-location operations, and complex delivery environments.
• Strong customer relationship management skills with mid-to-executive-level stakeholders.
• Experience working with Tier-1 GIS, Utility, Mapping, Navigation, Geospatial, or Engineering Services clients.
• Strong stakeholder management and international client-facing experience.
• Proven track record in operational strategy, P&L / budget management, productivity improvement, and delivery governance.
• PMP / PRINCE2 / equivalent Project Management certification preferred/required.
• Familiarity with project management and delivery tools such as MS Project, Jira, etc.