Front Office & Telecalling Executive

Position Title: Front Office & Telecalling Executive
Department: Property
Reports To: Branch Manager
Location: Hyderabad - Madhapur
Employment Type: Full-time

About the Role:
We are looking for an enthusiastic, confident, and well-organised professional to join our team as a Front Office & Telecalling Executive. The role involves contacting prospective clients, understanding their commercial property requirements, scheduling appointments for the sales team, and managing front-desk and basic administrative responsibilities to ensure smooth office operations.

Requirements

Key Responsibilities:

Telecalling & Client Coordination
● Make outbound calls to prospective clients using provided databases and contact lists.
● Introduce the company's commercial real estate offerings, including office spaces, retail units, and industrial properties.
● Understand client requirements, share preliminary information, and schedule appointments for the sales and leasing teams.
● Follow up with interested clients and maintain records of calls and client interactions in the CRM system.
● Coordinate with the sales and marketing teams for client meetings and follow-ups.

Receptionist & Front-Desk Responsibilities
● Welcome and attend to visitors, clients, and business associates professionally.
● Maintain visitor records and coordinate scheduled meetings.
● Ensure the reception area remains clean, presentable, and organised.
● Handle basic email communication and respond to general inquiries.

Administrative Responsibilities
● Assist with day-to-day administrative activities and office coordination.
● Maintain office records, registers, documents, and other administrative data.
● Coordinate stationery and office supply requirements.
● Manage couriers, document dispatch, and other routine office tasks.
● Assist with meeting arrangements and other general administrative requirements.

Requirements:
● Strong communication skills in English and local languages if applicable.
● Confident, professional, and customer-oriented approach.
● Basic knowledge of real estate is an added advantage.
● Proficiency in MS Excel, email communication, and basic office tools.
● Good organisational skills, attention to detail, and the ability to multitask.
● Prior experience in telecalling, reception, or administration will be preferred.

Benefits

Compensation & Benefits:
● Competitive salary package with attractive incentives.
● Travel allowance for field-related expenses.
● Medical insurance coverage.
● Paid sick leaves and statutory benefits.
● Work-life balance with fixed Sundays and alternate Saturdays off (2nd & 4th).
● Excellent career growth opportunities.