Front Office Specialist

Company Description Konax Energies is a fast-growing residential solar company featured on the National Solar Portal, focused on making the switch to solar simple, reliable, and worry-free for homeowners. Operating across India, the company specializes in end-to-end rooftop and commercial solar solutions. Services are designed, installed, and managed by solar experts, giving customers confidence in their long-term energy investment. Konax Energies emphasizes quality, customer trust, and sustainable energy solutions, creating opportunities for team members who want to contribute to the clean energy transition.

Role Description The Front Office Specialist is a full-time, on-site role based in the Pune Division. This position is responsible for welcoming visitors, answering and directing phone calls, and serving as the first point of contact for customers and partners. Daily tasks include managing appointment scheduling, maintaining front desk logs and records, and coordinating with internal teams to ensure smooth office operations. The role also involves handling basic inquiries about company services, providing courteous and timely customer support, and keeping the reception area organized and professional. The Front Office Specialist is expected to uphold Konax Energies service standards and support a positive experience for all office visitors.

Qualifications

• Strong customer-facing skills, including Customer Service and Receptionist Duties.
• Proficient Phone Etiquette and Appointment Scheduling capabilities.
• Effective Communication skills, both verbal and written.
• Basic computer proficiency (email, calendars, office productivity tools).
• Ability to manage multiple tasks, prioritize, and stay organized in a fast-paced environment.
• Professional demeanor, reliability, and attention to detail.
• Previous front office, administrative, or customer support experience preferred.
• Relevant education or training in office administration or a related field is an advantage.