Front Office Receptionist

Company Description AMARTARANGINI Pvt Ltd is a hospitality organization dedicated to providing best-in-class services in a serene and peaceful environment. Inspired by the timeless wisdom associated with the Ganga, the company aims to offer guests a welcoming and uplifting experience. The focus is on creating a calm, respectful atmosphere where attention to detail and genuine care are central to service delivery. Team members are encouraged to embody hospitality that is both professional and rooted in cultural sensitivity and mindfulness.

Role Description The Front Office Receptionist is a full-time, on-site role based in Haridwar. The role involves greeting guests, managing check-ins and check-outs, handling phone calls, and responding to inquiries in a professional and courteous manner. Daily tasks include maintaining front desk records, coordinating with other departments, managing reservations, and ensuring the reception area is clean and organized. The receptionist will also assist with basic administrative duties, provide information about services and local attractions, and support guests to ensure a smooth and pleasant stay.

Qualifications

• Strong Customer Service and Communication skills to interact effectively with guests and colleagues.
• Experience with Front Office and Receptionist Duties, including managing check-ins, reservations, and visitor logs.
• Professional Phone Etiquette for handling incoming and outgoing calls and responding to guest inquiries.
• Basic computer literacy and familiarity with office systems or reservation software.
• Ability to remain calm, courteous, and solution-oriented in busy or challenging situations.
• Prior experience in hospitality or front office roles is preferred.
• Minimum high school diploma or equivalent; additional hospitality or office administration training is an advantage.
• Proficiency in English and Hindi; additional local languages are a plus.