Front Office Executive

Job Title: Front Desk Executive

Company: ICI Hospital
Location: Greater Kailash, New Delhi
Department: Front Office / Hospital Operations
Employment Type: Full-Time

Job Description

We are looking for a professional and patient-friendly Front Desk Executive to manage front-office operations at ICI Hospital. The candidate will be responsible for welcoming patients, handling inquiries, managing appointments, and ensuring smooth coordination between patients and hospital departments.

Key Responsibilities

• Welcome and assist patients and visitors at the hospital reception.
• Handle incoming calls and respond to patient inquiries.
• Schedule and manage doctor appointments.
• Register patients and maintain accurate patient records.
• Coordinate with doctors, nurses, billing, and other departments.
• Guide patients regarding consultations and hospital procedures.
• Maintain reception records and daily reports.
• Ensure a professional and welcoming front-desk environment.
• Handle patient queries and complaints politely.

Eligibility Criteria

• Graduate in any discipline.
• Previous experience in hospital reception, front desk, or customer service will be preferred.
• Good communication and interpersonal skills.
• Basic computer knowledge and MS Office proficiency.
• Presentable, courteous, and patient-oriented.
• Ability to handle multiple tasks efficiently.

Preferred Skills

• Hospital Front Desk Operations
• Patient Handling
• Appointment Scheduling
• Patient Registration
• Communication Skills
• Coordination and Customer Service

Work Location: ICI Hospital, Greater Kailash, New Delhi.

Interested candidates can apply with their updated resumes.