Front Office Administrator| Naukri.com| Infoedge| Noida|

Roles and Responsibilities :

• Manage front office operations, ensuring a smooth check-in/check-out process for guests.
• Handle guest complaints and feedback in a professional manner, resolving issues promptly and efficiently.
• Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service delivery.
• Maintain accurate records of guest interactions, transactions, and communications.

Job Requirements :

• 4-7 years of experience in hospitality management or related field.
• Strong skills in front office administration, guest handling, and guest relationship management.
• Ability to work effectively under pressure in a fast-paced environment.