Front Desk Staff

Company Description GD Goenka Public School Jhajjar is a technology-forward institution that offers advanced infrastructure comparable to leading city schools across the country. The school is dedicated to holistic development, aiming to nurture individuals who are well-groomed, upright, and socially responsible. It focuses on building good human beings who keep societal concerns at the core of their values. Learners are provided with strong academic foundations and practical tools to apply their knowledge effectively in real-life situations.
Role Description The Front Desk Staff role is a full-time, on-site position based at GD Goenka Public School in Jhajjar. The individual in this role will be responsible for welcoming visitors, answering phone calls, managing inquiries, and directing students, families, and guests to the appropriate departments. Daily tasks include maintaining visitor logs, handling incoming and outgoing mail, supporting administrative documentation, and ensuring the reception area is organized and presentable. The role also involves coordinating with teaching and administrative staff, providing courteous and efficient customer service to parents and guardians, and assisting with basic office tasks as needed.
Qualifications

• Strong receptionist and front desk skills, including Receptionist Duties and managing visitor interactions.
• Excellent Phone Etiquette and Customer Service capabilities for handling calls and inquiries professionally.
• Clear and courteous Communication skills, both verbal and written, for interacting with students, families, and staff.
• Basic to intermediate Computer Literacy, including use of email, office applications, and digital record-keeping.
• Prior experience in a school or educational setup, front office, or administrative role is an advantage.
• Ability to remain calm, organized, and detail-oriented in a busy environment.
• Professional appearance, punctuality, and a respectful, inclusive approach to all members of the school community.
• Minimum educational qualification of a high school diploma; a graduate degree or relevant certification in administration or office management is preferred.