Front Desk Receptionist

Company Description NapTapGo is an innovative capsule hotel brand transforming affordable lodging for modern Indian travelers. The company focuses on delivering clean, well-maintained, and technology-enabled accommodations as an alternative to traditional budget hotels. With an asset-light franchise model, NapTapGo enables cost-effective micro hotels that appeal to tech-savvy guests and business travelers. AI-driven cleaning systems, seamless self-check-in, and other advanced tools support a reliable, convenient stay experience. NapTapGo also offers an attractive opportunity for forward-thinking franchise partners seeking efficiency and strong customer satisfaction.We are hiring a Front-desk Receptionist for our new POD hotel opening in Hyderabad to join Staypocket Private Limited and support a variety of administrative tasks. In this role, you will welcome guests and greet visitors to the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of [phone removed] and growth opportunities.Key Responsibilities:

Greet and assist visitors and ensure they are directed correctly.

Answer, screen, and forward phone calls professionally.

Maintain a tidy and presentable reception area with necessary stationery supplies.

Receive, sort, and distribute daily mail and deliveries.

Update calendars, schedule meetings, and arrange travel accommodations.

Perform administrative tasks like filing, photocopying, and maintaining office records.

Job Requirements:The minimum qualification for this role is Diploma/ Graduation and 0.5 - 2 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking, and time management, with the ability to prioritize tasks. He/She must have a professional attitude and be an expert in written and verbal communication.

Strong customer-facing skills, including Customer Service and Communication abilities.

Front office experience with Receptionist Duties and professional Phone Etiquette.

Basic administrative and organizational capabilities, including Clerical Skills and record-keeping.

Comfort using computers, booking systems, and technology-driven hotel tools.

Ability to work on-site in Noida with flexible shifts, including weekends and holidays as needed.

Previous experience in hospitality, front desk, or customer-facing roles is preferred.

• Minimum educational qualification of a high school diploma or equivalent; additional training in hospitality or administration is an advantage