Front Desk Executive

Were Hiring | Front Desk Executive

We are looking for a Front Desk Executive responsible for managing visitors, incoming enquiries, following up with potential students, and maintaining accurate lead records in the CRM.

Key Responsibilities

*Handle and respond to course enquiries received through phone calls, missed calls, WhatsApp, and other communication channels.

*Welcome and assist visitors, students, parents, and other guests.

*Handle incoming calls and direct them to the appropriate department or staff member.

*Maintain a professional and welcoming reception area.

*Manage visitor entries and provide basic information about the organization and its services.

Required Skills

*Any Graduate.

*Candidates with a minimum at least of 1 year of experience will have an added advantage.

*Good communication skills in English and Malayalam

*Good telephone etiquette and customer-handling skills

*Basic knowledge of CRM systems

*Ability to identify and qualify genuine course enquiries

*Strong follow-up and lead-management skills

*Good data-entry accuracy and attention to detail

*Ability to manage multiple enquiries and follow-ups efficiently

*Basic computer proficiency.

What We Offer

Cell Phone & Internet Reimbursement

Provident Fund (PF)

Creative and collaborative work environment

Career growth and skill development opportunities

Work Schedule: Monday to Saturday (Except Second Saturday)

Apply Now!

Send your updated CV to [HIDDEN TEXT]

WhatsApp: [phone removed]