Forward Deployed Engineer - Automation - Associate

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As a Forward Deployed Engineer - Automation - Associate, you will engage in delivering managed services that streamline operations, reduce costs, and enhance efficiency for our clients. Within our Managed Services practice, you will focus on transitioning and running services, managing delivery teams, and optimizing processes to provide exceptional service. As an Associate, you will contribute to client engagements and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center India, you will be part of a dynamic team that values curiosity, adaptability, and reliability. You will have the opportunity to work in a fast-paced environment, taking ownership of your development and consistently delivering quality work that drives value for our clients. By embracing challenges and asking questions, you will use these moments as opportunities to grow, building a brand for yourself and opening doors to more opportunities within the firm.

Responsibilities:

• Supporting the transition and management of outsourced services to enhance client operations
• Collaborating with delivery teams to optimize managed services processes and tools
• Engaging in project management tasks to streamline operations and improve efficiency
• Designing and developing automation frameworks to support business process improvements
• Implementing workflow automation solutions to drive operational excellence
• Participating in continuous process improvement initiatives to enhance service delivery
• Analyzing data to identify patterns and inform process optimization strategies
• Assisting in the development of service level management plans to meet client expectations
• Contributing to the design and execution of automation solutions for client projects
• Gathering and interpreting information to support business transformation efforts

What You Must Have:

• At least a Bachelor's degree
• At least 2 years of experience
• Oral and written proficiency in English required

Required Qualifications:

• Proven DevOps, platform, or deployment engineering experience shipping to production.
• Strong CI/CD and release-automation experience.
• Hands-on production experience with Docker and Kubernetes.
• Infrastructure as Code experience and strong AWS fluency.
• Scripting ability for automation (Python and/or Bash).
• Ability to integrate into a client's existing identity, security, and networking setup.
• A real understanding of how AI and LLM applications are deployed and run in production, including model serving and RAG/vector infrastructure.
• AWS Certified Solutions Architect - Associate or AWS Certified DevOps Engineer - Associate.

What Sets You Apart:

• Demonstrating skills in Automation Framework Design and Development
• Utilizing Business Process Automation (BPA) for operational efficiency
• Engaging in Continuous Process Improvement initiatives
• Applying Automation Solutions to enhance service delivery
• Excelling in Workflow Automation for Managed Services
• Contributing to Business Transformation projects
• Developing skills in Operational Performance Management (OPM)

Travel Requirements:

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