Food And Beverage Supervisor

Company Description Taj Hotels is the flagship brand of the Indian Hotels Company, renowned for its distinctive blend of luxury, heritage, and warm hospitality. Recognized as the World's Strongest Luxury Hotel Brand 2026 and India's Strongest Brand 2026 by Brand Finance UK, Taj has a legacy that began with The Taj Mahal Palace in Mumbai in 1903. The brand now encompasses over 150 hotels worldwide across India, North America, the United Kingdom, Europe, Africa, the Middle East, Sri Lanka, Maldives, Bhutan, and Nepal. Taj offers a diverse portfolio including grand palaces, city hotels, beach and spa resorts, wildlife safaris, and serviced residences, providing team members with varied and dynamic career environments.

Role Description The Food and Beverage Supervisor is a full-time, on-site role based at Taj Hotels in Gangtok. This role oversees the daily operations of restaurants, bars, and in-room dining, ensuring high service standards, timely guest service, and consistent product quality. The supervisor coordinates staff schedules, briefs team members before service, and supports training to maintain brand standards and safety protocols. Responsibilities include monitoring table settings and cleanliness, handling guest queries and service recovery, collaborating with the culinary team on menu execution, and assisting with basic inventory checks and cost control. The role also involves maintaining compliance with hygiene regulations, fostering a positive team culture, and contributing ideas to enhance the guest dining experience.

Qualifications

• Candidates should possess strong food and beverage service skills, including knowledge of restaurant operations, menu familiarity, and sequence of service.
• Candidates should possess team leadership and people management skills, such as shift supervision, task delegation, and coaching junior team members.
• Candidates should possess guest service and communication skills, including the ability to interact professionally with guests, manage feedback, and resolve issues promptly.
• Candidates should possess organizational and operational skills, such as time management, attention to detail, and adherence to hygiene and safety standards.
• Relevant hospitality experience in food and beverage operations, preferably in luxury or upscale hotels or restaurants.
• Diploma or degree in Hotel Management, Hospitality, or a related field is preferred.
• Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
• Proficiency in English; knowledge of additional regional or international languages is an