Food And Beverage Executive/F&B Executive

Key Performance Indicators F&B Executive

Operations

Complete work orders for maintenance repairs

• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
• Manage guest queries in a timely and efficient manner;
• Represent needs of the team;
• Ensure compliance of brand standards;
• Be environmentally aware;
• Food and Beverage management with achieving financial targets;
• Food and Beverage management with training and development of team members;
• Assist with annual and mid-year appraisals with team members under your responsibility;
• Supervise Food and Beverage Outlet operations;
• Communicate and delegate tasks to the team;
• Assist other departments wherever necessary and maintain good working relationships;
• Comply with hotel security, fire regulations and all health and safety legislation.
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met
• Inspect grooming and attire of staff, and rectify any deficiencies
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization and cleanliness
• Perform other reasonable job duties as requested by Supervisors
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees