AHMEDABAD · FULLTIME
Field Service Engineer Gujarat, India

neosem inc.
Ahmedabad · onsite · Posted 12d ago
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Not disclosedFresherfulltimeAhmedabad
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Section · 01
About this role
# Key Responsibilities
- Perform installation, maintenance, repair, and basic troubleshooting of designated equipment.
- Perform preventive maintenance and field modifications on equipment.
- Order, manage, and monitor repair parts, including parts availability and repair/replacement lead times.
- Maintain customer service logs, internal service records, and other service-related documentation in a timely and accurate manner.
- Maintain regular communication with customers to ensure timely issue resolution and appropriate follow-up.
- Maintain tools and test equipment and ensure that all equipment is properly calibrated and maintained.
- Comply with Environmental, Health and Safety (EHS) requirements and all applicable laws, regulations, and company policies.
- Utilize the escalation process to effectively resolve customer service and technical issues.
- Work closely with the local service team to provide reliable and efficient technical support to customers within the assigned territory.
# Location
- Gujarat, India
# How to Apply
- Please submit your resume via LinkedIn or contact us directly for more information.
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Section · 02
Skills
Customer Servicefield modificationstools and test equipmentTechnical SupportTroubleshootingRepairEscalation ProcessmaintenancePreventive MaintenanceInstallation