Experienced Professional, Quality and Audit

The Quality Advisor works closely with the Asia HSEQ team and reports to the Associate Quality Excellence (India). This person will be key in implementation of surveillance and monitoring programmes across our projects to ensure a robust and compliant quality culture is in place that aligns to our IMS and Way of Working. This person will also ensure quality compliance and liaise with Project teams where required, closely work with the Associate Quality Excellence (India) to provide source support and guidance to our Project Leaders, Quality leads, and their teams deliver an effective quality management framework across their project programmes.

Responsibilities:

• Ensure that our people follow our way of working, the requirements of the Project Life Cycle (PLC) and Integrated Management System (IMS).
• Support and promote our quality management system (QMS).
• Perform online scheduled quality audits and reviews across all projects and undertake surveillances as required, including reports.
• Use quality management tools and techniques to promote continual improvement and quality awareness.
• Predict quality performance using trends and reports, lead actions to address risk elsewhere in the business.
• Provide quality management support and assistance, working closely with the project teams.
• Provide inputs to our quality statistical tracking and trending data, provide weekly and monthly reports.
• Advise the projects on suitable quality objectives, KPIs and targets in line with client quality requirements, report any deviations noted.
• Following a risk-based approach, assist in the preparation of the quality audit schedule, ensuring compliance and identify any gaps and/or improvements.
• Report audit findings with recommendations for correction, corrective action, and improvement to the management.
• Participate in management meetings providing insight into the key areas of risks and opportunities.
• Review, collate, and communicate all quality reports from projects, prepare overall KPI reporting and send to the Quality Excellence Team Leader for senior-level reporting.
• Monitor quality trends, conduct analysis, and provide reporting as required.
• Review and ensure follow-up of any quality-related complaints or concerns.

Why does it matter to our Business?:

• Our Way of Working is what differentiates us from our competitors.
• Compliance with our IMS framework drives consistency in our processes and excellence in our service delivery.
• Process and system audits enable us to understand the true position of compliance and risk.
• Embedding a compliance and improvement culture drives long-term resilience in our approach to right first time and maintains our organisational ISO certifications.
• Ensures that our governance and operational process are fit for purpose.

How do I know when I am successful at what I do?:

• Reduction of complaints and improvement in project teams' compliance with our way of working.
• Building strong relationships with project leads and Quality Managers.
• I achieve our targets and objectives for support, compliance, and training.
• Our people are actively engaging in quality collaboration and excellence.
• Audits are completed and reported on time, as are the project KPIs.

What are my key relationships?:

• Head of HSEQ/Quality - Asia
• Senior Quality Managers - Asia
• Project Leaders/Quality Managers (Asia)