Executive / Sr. Executive - HR Operations

Key Responsibilities

HR Digitization

• Manage and maintain the Zoho People (or equivalent HRMS) system end-to-end
• Ensure accurate and up-to-date employee data, records, and documentation in the system
• Configure and manage modules such as attendance, leave, onboarding, and performance
• Generate HR reports and dashboards from Zoho for management review
• Troubleshoot system issues and coordinate with the vendor/IT for resolutions
• Continuously optimize workflows and automation within Zoho
• Atomization of the HR Process wherever possible.
• Lead the new projects relate to HR Digitization (End to End project execution)
• Provide Zoho / Other System user / Admin training to employees.
• Support the HR team to resolve their queries / challenges related to system

Performance Management System (PMS)

• Administer and coordinate the performance appraisal cycle (mid-year/annual) on Zoho or relevant PMS tool
• Ensure timely rollout, tracking, and closure of performance review cycles
• Coordinate with department heads/managers for review completion and feedback
• Consolidate appraisal ratings and generate reports for management

Goal Setting

• Coordinate with department heads to define/update KRAs for employees and roles
• Update and maintain KRA documentation in the HRMS
• Ensure KRAs are aligned with organizational goals and reviewed periodically
• Ensure timely rollout, tracking, and closure of goal setting & update in zoho
• Conduct the Goal Audit

Learning & Development

• Maintain the LMS for Fragrance.
• Release / Categorisation of the Training program on LMS
• Coordinate with Managers / Functional Head for training nomination / completion
• Maintain the Database & MIS for Training
• Support in end to end executing training program
• Handle employee queries related to LMS system

Required Skills & Qualifications

• MBA/PGDM in HRM
• 3-5years of experience in HR Operations (experience with Zoho People strongly preferred)
• Hands-on experience with HRMS platforms (Zoho People, Keka, Darwinbox, or similar)
• Working knowledge of performance management processes and KRA frameworks
• Strong proficiency in MS Excel/Google Sheets for reporting
• Excellent communication and coordination skills
• High attention to detail and data accuracy
• Ability to handle confidential information with discretion

Preferred Attributes

• Prior experience setting up or administering Zoho People modules
• Familiarity with Indian labor laws and statutory compliance (if applicable to location)
• Process-oriented mindset with a proactive approach to problem-solving