WO
Executive - Customer Experience
workowon · Gurugram · onsite · Posted 6d ago
Not disclosed6–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About The Job
This is a fully remote opportunity with 6 working days where candidates can be based anywhere in India. ixigo is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels.
Key Responsibilities
Requirements
Calling OperationsBackend OperationsTravel Industry Knowledge
Benefits
This is a fully remote opportunity with 6 working days where candidates can be based anywhere in India. ixigo is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels.
Key Responsibilities
- Work flexibly in rotational shifts.
- Participate in a 2-week training program to understand the nuances of the hotels booking ecosystem.
- Complete assessment tests on knowledge, skills, and ability to perform job responsibilities.
- Safeguard sensitive company data against unauthorized access, use, or disclosure.
- Report any suspected security incidents in line with the organization's ISMS policies and procedures.
Requirements
- Graduation is mandatory.
- Minimum 6 months of experience in calling and backend operations.
- Knowledge of the travel industry is required.
- Must have access to a laptop and a stable Wi-Fi connection.
- Candidates with a travel background will be preferred.
Calling OperationsBackend OperationsTravel Industry Knowledge
Benefits
- Learning & development
Sourced from foundit
Skills
Backend Operations