Engineer - Order Management

Job Summary


What you ll do

• Order Processing Execution: Manage third-party order execution from booking in SAP through to delivery by coordinating with internal teams and external customers to ensure revenue conversion aligns with the revenue plan.
• Cross-Functional Coordination: Collaborate daily with Sales, Supply Chain, Logistics, Stores Warehouse, and Finance teams to validate pricing, product availability, and resolve order-related issues or delays.
• Order Lifecycle Monitoring: Track and monitor the entire order lifecycle, including backlog and fulfillment status, providing timely updates to customers and internal stakeholders.
• Reporting Analysis: Prepare and maintain accurate reports on order fulfillment, backlog, and performance metrics using advanced Excel skills to support decision-making and month-end audit activities.
• Customer Stakeholder Communication: Serve as a key communication bridge between customers, sales, and internal teams, ensuring clarity and prompt resolution of inquiries and modifications such as cancellations or returns.
• Travel Requirements: Occasional travel may be required to support cross-functional coordination or customer engagement as needed.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you ll bring

• Bachelor s degree in Mechanical Engineering or Industrial Production, or MBA with specialization in Order Management.
• Hands-on experience with ERP systems, preferably SAP; Oracle or Microsoft Dynamics knowledge is also relevant.
• Strong communication and stakeholder management skills to effectively liaise with customers and internal teams
• Proficiency in Microsoft Excel and Office applications with strong analytical and problem-solving capabilities

Nice-to-haves

• 2-3 years of relevant experience in order management or order processing roles
• Experience in supply chain coordination and customer relationship management
• Familiarity with reporting on backlog, fulfillment, and performance metrics
• Ability to manage time effectively and maintain attention to detail in a fast-paced environment

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.