Engagement Manager / Sr Delivery Manager - Shift 6 PM To 4 AM IST
Reflections Info Systems · Thiruvananthapuram · onsite · Posted 7d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Primary Skills
Job Details
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a highly experienced Engagement Manager / Senior Delivery Manager to lead enterprise-level delivery and seamless transitions for our US-based clients. In this critical leadership role, you will be the ultimate owner of the end-to-end delivery lifecycle, driving robust governance, commercial control, and successful strategic outcomes. You will spearhead Build-Operate-Transfer initiatives and manage complex transitions while maintaining exceptional, high-touch communication with executive stakeholders.
Responsibilities
- End-to-End Ownership: Take full accountability for the integrated delivery plan, managing project stage gates, strategic decisions, and comprehensive executive reporting.
- Client Production Governance: Establish, lead, and facilitate rigorous client-facing governance and production governance frameworks to ensure operational excellence and strict alignment with US client expectations.
- Transition BOT Management : Successfully orchestrate complex BOT (Build-Operate-Transfer) lifecycles and enterprise-wide transitions from initial scoping through to steady-state stabilization.
- RAID Management : Proactively own and manage Risks, Assumptions, Issues, and Dependencies (RAID), ensuring rapid mitigation and preventing delivery bottlenecks.
- Commercials Contracts : Oversee the creation and execution of Statements of Work (SOW), enforce strict change control, manage accurate financial tracking, and drive commercial controls to maintain engagement profitability.
- Communication Escalation : Serve as the primary, authoritative liaison for US clients. Ensure clear, executive-level communication across all channels and own the escalation matrix for rapid issue resolution
Primary Skills
- 10+ years of progressive experience in IT delivery, engagement, or program management
- 5+ years of dedicated, hands-on experience driving enterprise delivery, large-scale transitions, and/or BOT models.
Job Details
- Location : Trivandrum/Kochi
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Program ManagementControlcomplexSOWTransitionGovernancemitigationengagementleadershiptrackingnegotiationIt DeliveryChange control processesmanagementRisk ManagementExecutiondraftingreportingProduct ManagementriskCommercial
About Reflections Info Systems
Reflections Info Systems
IT Services & Consulting
296
employees
2008
18 years old
Thiruvananthapuram
India
₹8.4L PA avg
Avg at Reflections Info Systems
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