EH-FY27-Consulting-S&T-I&RE-Senior Consultant-Planon

Job Description

Position Summary

Job Title: Senior Consultant (Planon)

Department: Infrastructure & Real Estate

About The Role

We are seeking a Senior Planon Consultant to lead the design, delivery, and technical governance of solutions on the Planon platform, supporting our organization's (or our clients) Integrated Workplace Management System (IWMS). This is a senior, client- and stakeholder-facing role: the ideal candidate combines deep Planon technical expertise with the ability to lead solution architecture, mentor junior team members, and act as the primary technical advisor on complex, multi-module Planon implementations.

Key Responsibilities

• Lead end-to-end solution design and architecture for complex, multi-module Planon implementations
• Act as the primary technical point of contact for clients and business stakeholders; lead requirements-gathering workshops and translate business needs into scalable Planon solutions
• Define and enforce configuration standards, technical governance, and best practices across projects and teams
• Mentor and provide technical oversight to junior and mid-level Planon developers/consultants, including code and configuration reviews
• Own delivery of Planon applications, forms, workflows, and business rules, ensuring alignment with enterprise architecture and long-term scalability
• Design and oversee integrations between Planon and third-party systems (ERP, HR, IoT/BMS, ticketing systems) using Planon Connect, APIs, or web services
• Contribute to pre-sales activities, including solution scoping, effort estimation, and proposal development for new engagements
• Lead Planon upgrade, migration, and version transition projects, including risk assessment and regression test strategy
• Serve as the escalation point for complex technical issues beyond Tier 2/3 support
• Develop custom reports, dashboards, and advanced data views; guide reporting strategy across projects
• Manage technical delivery timelines, risks, and quality across multiple concurrent workstreams
• Present solution recommendations, ROI, and business cases to senior stakeholders and clients
• Ensure compliance with data security, access control, and governance standards across all Planon implementations
  
  

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
• 6–9+ years of hands-on experience configuring, developing, and architecting solutions on the Planon platform (Planon Accelerator, Planon Universe, or Planon ProCenter), including multiple full-cycle implementations
• Deep, cross-module expertise in Planon, including Space Management, Maintenance Management, Asset Management, Service Management, Real Estate Management, and Sustainability
• Proven experience leading solution architecture and technical delivery for complex, enterprise-scale Planon projects
• Strong experience with Planon Connect / Planon Web Services / REST APIs for enterprise system integrations
• Advanced proficiency in SQL and relational database concepts
• Strong command of web technologies (HTML, JavaScript, XML) for advanced customizations
• Advanced experience with Planon's reporting engine (e.g., Field Definer, Report Manager, BIRT, or similar)
• Demonstrated experience mentoring or leading technical teams or workstreams
• Strong client-facing and consulting skills, including stakeholder management, workshop facilitation, and executive presentation
• Excellent analytical, problem-solving, and business case articulation skills
  
  

Preferred Qualifications

• Planon certification(s) strongly preferred (e.g., Planon Certified Application Consultant/Developer)
• Experience with IWMS/CAFM platforms beyond Planon (e.g., Archibus, IBM TRIRIGA, ServiceNow FM)
• Experience in project or delivery management, including Agile/Scrum leadership
• Knowledge of ITIL practices for incident, change, and problem management at a governance level
• Experience contributing to pre-sales, proposals, or solution consulting in a professional services environment
• Background in facilities management, corporate real estate, or maintenance operations at a strategic level
  
  

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

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Professional development

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Benefits To Help You Thrive

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Requisition code: 364228