Editorial Support Specialist

Job Description: Editorial Support Specialist

Post Services Editorial Support Specialist

Location – Mumbai, BKC

Experience – 5+

The Role

You will be part of the APAC team based out of Mumbai, India that supports and facilitates editorial workstations and creative production editors in and out of our global CCAS footprint. This includes but is not limited to supporting our Dailies team, Creative and Technical Reviews for our productions and creative teams, also supporting our media pipeline and solutions operational initiative specific to media ingest and dailies. You will be comfortable working under pressure and have exceptional client service skills and proven track record of working closely and collaboratively with Filmmakers. You will collaborate with post-production, technology and industry experts and are self motivated and require little to no supervision. You are committed to the team dynamic and value working in a diverse environment across many regions and timezones.

You will work closely with our Global Engineering Manager, Global Editorial Support Staff, Media Pipeline operation team(s), Post Services Dailies team(s) and Production Creatives. You will closely partner with your Mumbai and Delhi teams and overall APAC team to provide remote editorial and technical support for additional facilities in the region and across the world. You will also liaise with the internal post-production groups and outside vendors to assist with content delivery, management as an operational lead.

Responsibilities

Provide Editorial Support for Creative Editors primarily out of Mumbai, but also includes APAC and our Global per view

Facilitate and operate creative and technical (critical) reviews, including color grade and sound mix reviews.

Help promote and develop (via training) tools to automate workflow tasks within the studio.

Establish and maintain standard operating procedures within our Netflix owned, operated and partner spaces for our services.

Maintain Audio and Video calibration standards in our edit and dailies rooms at our partner vendor, as well as internally within NF screening spaces.

Maintain preventive maintenance schedules.

Escalate issues to Management, Engineering Services, and Infrastructure teams when necessary.

Perform routine color and audio calibration and maintenance procedures, achieving the highest level of confidence in the space to ensure an accurate playback experience.

Triage on technology issues that arise in real time and collaborate with cross-functional teams toward resolution.

Perform wiring, patching, and software configuration to tailor set up to accommodate the requirements of and the purposes of production review.

Validate asset integrity on incoming media and screening material.

Consultation and/or assistance with external reviews for our various teams.

Potential Regional Travel to establish, maintain relationships and initiate show / hub setup for new & existing productions

Qualifications

Knowledge and experience of content creation and post-production workflows encompassing NLE, Dailies, Dialogue Recording, Picture Finishing, and Audio Mastering.

Critical eyes and ears with the ability to assess the quality of a screening asset and environment, diagnose issues, and troubleshoot in real time

Understanding of IP networking, Network storage, and Workstation architectures.

Knowledge and experience on Windows, Mac, and Linux operating systems is a plus

Proven track record of innovation, initiative, creativity, and implementation

Proven abilities to embrace, drive and enable change management

Technical and working knowledge with the following creative software applications:

Avid Media Composer

Adobe Premiere

Colorfront (Transkoder/OSD/ExD)

Black Magic Davinci Resolve

ProTools

Filmlight (Baselight/Daylight)

Pix

Experience with Crestron and Q-Sys control systems is a plus.

Familiarity with audio, video, and data communications protocols.

Strong communication skills with proven ability to socialize, explain and promote new and complex technology, tools, and workflows.

Ability to respond after hours for important, timely, and urgent matters.

Ability to prioritize and juggle multiple projects at once.

Team player who thrives in a fast-paced environment.

Should possess strong organizational skills and great attention to detail.

Values working in a diverse, inclusive and international environment and are excited by the opportunity to partner with people whose backgrounds, experiences and perspectives may differ from yours.

Fluent and/or business proficiency in English

Passionate about our culture and values in the workplace.