Ecosystem Development Specialist

Position: Ecosystem Development Specialist (Platform Growth & Ecosystem Activation Lead)

Company: Proof360 / Proof Response Group

Employment Type: Full-Time

Work Arrangement: Remote

Seniority: Senior Lead

About Proof360

Proof360 is building a platform ecosystem for restoration, plumbing, HVAC, and other property-service businesses. We connect businesses, or responders, with economic opportunities, useful services, and external software ecosystems.

We are looking for a commercially strong and technically fluent Platform Growth & Ecosystem Activation Lead to help turn our platform capabilities and integrations into active participation, lasting customer value, and measurable revenue.

This is a high-impact role working closely with the Founder and cross-functional teams across commercial growth, partnerships, enterprise accounts, product, technology, data, operations, finance, and marketing.

The Role

As the Platform Growth & Ecosystem Activation Lead, you will own the commercial lifecycle from partnership development and platform distribution through acquisition, onboarding, activation, retention, expansion, and revenue growth.

You will build relationships with software platforms, networks, associations, enterprise customers, and other organizations that can introduce relevant responders at scale.

This role is approximately 70% commercial and 30% technical, meaning you should be comfortable leading business conversations involving APIs, integrations, workflows, permissions, and data flows without being expected to write code or own engineering delivery.

Key Responsibilites

Platform Growth & Partnerships

• Develop strategic relationships with software platforms, networks, associations, and organizations that can provide access to relevant responders at scale.
• Evaluate partnerships based on user relevance, accessibility, partner support, and economic opportunity.
• Build scalable distribution strategies rather than simply pursuing partnership volume.

Integration Commercialization

• Engage partners early while approved integrations are being developed.
• Coordinate positioning, demonstrations, distribution, onboarding, support, and measurement.
• Help turn completed technical integrations into successful commercial launches.

Responder Acquisition & Activation

• Identify high-value responder segments and opportunities for growth.
• Lead technical-commercial onboarding and help new users reach their first meaningful value quickly.
• Develop clear messaging and repeatable onboarding and enablement processes.
• Gather direct customer feedback and use it to improve activation.

Enterprise & Strategic Accounts

• Lead or co-lead discovery, qualification, solution discussions, proposals, and commercial progression.
• Work closely with the Founder and relevant specialists on major opportunities.
• Maintain disciplined follow-up, next steps, and opportunity ownership.

Retention & Expansion

• Identify where users and partners lose momentum.
• Work with data and technical teams to develop appropriate retention and reactivation strategies.
• Improve repeat usage, cross-selling, expansion, and overall customer value.

Product Marketing & Commercial Activation

• Develop partner pitches, marketplace positioning, onboarding scripts, demonstrations, launch messaging, and campaign briefs.
• Collaborate with marketing while maintaining ownership of the activation and commercial objectives.
• Translate technical capabilities into clear business value for customers and partners.

Revenue & Commercial Learning

• Connect platform adoption with revenue generated or influenced.
• Track partner-sourced participation and value delivered to responders.
• Run structured experiments and use results, objections, and recurring customer friction to improve the commercial strategy.

Technical Fluency

You do not need to be an engineer.

However, you should be comfortable discussing:

• APIs
• OAuth
• Webhooks
• CRM workflows
• Integration permissions
• Data flows
• Software integrations
• Technical-commercial requirements

You should be able to explain technical workflows in clear business terms and recognize when engineering or technical specialists need to be involved.

What We're Looking For

Required Qualifications & Capabilities

Commercial Ownership

• Demonstrated experience progressing enterprise, strategic, or complex commercial opportunities.
• Experience contributing directly to revenue growth.
• Ability to clearly explain your contribution, actions, results, and measurable impact.

Growth, Activation & Retention

• Experience improving customer acquisition, onboarding, adoption, retention, or repeat usage.
• Understanding of how customer behavior connects to customer value and revenue.

Partnership & Ecosystem Development

• Experience developing strategic partnerships or ecosystem relationships.
• Ability to turn partnerships into practical acquisition and activation opportunities.

Technical-Commercial Confidence

• Comfortable discussing integrations and technical workflows with both business and technical stakeholders.
• Able to translate technical capabilities into commercial value.

Execution & Communication

• Strong communication skills with business owners, executives, customers, and technical teams.
• Excellent follow-through and organizational skills.
• Strong analytical and commercial judgment.
• Ability to build repeatable processes across teams and markets.

Preferred Experience

Experience in one or more of the following areas is highly valuable:

• Enterprise SaaS sales
• Platform partnerships
• Ecosystem growth
• Strategic account management
• Solutions consulting or commercially oriented solutions roles
• Marketplace operations
• Strategic account expansion
• Founder/operator experience
• Integration launches
• App marketplaces
• Co-marketing partnerships
• Global markets
• Two-sided marketplaces

We do not expect one candidate to have experience in every area.

What Success Looks Like

In the early stages, success will include:

• Developing a strong understanding of responder needs
• Building a repeatable customer activation approach
• Creating credible commercial launch plans for approved integrations
• Improving enterprise opportunity follow-through
• Increasing first-value experiences and ongoing platform usage
• Strengthening retention and expansion
• Demonstrating measurable commercial progression

Specific numerical targets will be established based on verified baselines and available platform capabilities.

What Success Looks Like

This is an opportunity to take on a broad, high-impact growth role at the intersection of platform technology, partnerships, enterprise sales, customer activation, and revenue growth.

You will have the opportunity to work directly with leadership, influence commercial strategy, develop scalable growth systems, and help shape how the Proof360 ecosystem expands across markets.

How to Apply

Please submit your response to this link:

https://forms.gle/oRCMbYhJYwPnA8H48

Kindly choose: Platform Growth & Ecosystem Activation Lead