DVP/VP Payments and Process Head

Job Description:

Executive Summary

• The function reports to the National Manager BIU & Lease Management, CREM.
• Manage pre-audit vertical, including Head Office and Zonal teams, for payment processing.
• Demonstrate expertise in payment systems, industry regulations, and fraud prevention to ensure seamless and secure transactions.
• Proactively support the CREM Business Unit in both tactical and strategic decision-making related to payments managed by the department.
• Possess knowledge of GSTN and MSME compliance requirements.
• Create and track multiple KPIs to evaluate the effectiveness of the strategies implemented.
• Strong communication skills, problem-solving abilities, and the ability to work both independently and collaboratively are essential.
• This position requires travel across zones.

In this role, you will:

• Pre-audit and process payments promptly and accurately in accordance with established procedures.
• Ensure compliance with payment policies, procedures, and regulatory requirements.
• Analyses payment trends and identify areas for improvement in processes
• Develop and maintain positive relationships with internal and external customers, delivering high-quality service.
• Train and mentor zonal team members on payment processing procedures and best practices.
• Manage reporting for the vertical.
• Stay updated on industry trends and changes in payment systems and technologies.
• The candidate should have hands-on experience in payment processing, budget variance analysis, and internal audits.
• Drive new initiatives and projects for the functio
• Lead process improvements through competitive benchmarking.