Document Management Specialist

Responsible for managing and verifying documentation for Canada and Australia PR applications, ensuring every case is complete, accurate, compliant, and ready for submission within defined timelines.

• Manage end-to-end documentation for Canada & Australia PR cases.
• Verify education, employment, financial, identity, and supporting documents.
• Coordinate with clients for pending and additional documents.
• Handle ECA/WES, skills assessment, and employment documentation requirements.
• Maintain case records, checklists, and CRM updates.
• Conduct final quality checks before submission.
• Coordinate with process managers and case officers.
• Identify documentation gaps, inconsistencies, and potential case risks.
• Ensure internal process timelines and quality standards are met.