District Account Manager
Johnson & Johnson · Gurugram · onsite · Posted 1d ago
Undisclosed7–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
District Account Manager - Joints
Role Overview
Key Responsibilities
Sales Turnover
Territory Management
Customer In-service Education Training
Key Account Management
Product Market Knowledge
Distribution Management
Expense, Equipment and Samples
Self-Development
Corporate Ethics and Governance
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Job Function: MedTech Sales
Job Sub Function: Clinical Sales - Surgeons (Commission)
Job Category: Professional
All Job Posting Locations: Gurgaon, Haryana, India
Role Overview
The role will be responsible for Sales of Orthopedic Joint Implants like Hips and Knee Replacements in Key accounts. Achieves/exceeds sales targets for the Franchise within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customers satisfaction. Has thorough knowledge of the products, and maintains a good understanding of customers' needs, as well as developments in the marketplace. Develops long-term positive customer relationships, building loyalty and confidence in JJ Medical as a preferred supplier.
Key Responsibilities
Sales Turnover
- Sell franchise products/ implants within a territory
- Work closely with Orthopedic Surgeons, Purchase Department of Hospitals to generate demand and negotiate and close deals
- Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
- Analyse sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
- Able to achieve sales in routine situations, and with guidance when handling more complex deals
- Participate in Trade Displays and Conference when required
Territory Management
- Develop understanding of customer needs to identify sales opportunities
- Attend call from surgeons for daily implant requirements; understand specific implant need and recommend solutions as product consultant to the surgeon
- Identify tender/contract opportunities and work with colleagues to deliver
- With guidance, develop an effective and efficient territory plan
- Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
- Demonstrate Product in one-to-one call and take surgeons through Technical guide for the product
Customer In-service Education Training
- Work with manager to identify customer in-service needs to support use of products efficiently and effectively
- Develop and maintain strong relationships with all levels of customers - CSSD team, OT In-charge and Biomedical person
- With assistance, co-ordinate and deliver in-services education sessions
Key Account Management
- With guidance, prepare a plan to optimize key account development and sales growth
- Identify and document key customers and decision makers
- Be aware of Key Account strategies for growth
- Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
- Handle Key account consigned inventory and maintenance of consigned instruments
- Provide customer support on inventory, within company guideline
Product Market Knowledge
- Develop understanding and continually enhance personal understanding of products features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
- Able to demonstrate application/usage of products and differentiate them from competitors products
- Develop understanding of competition products, their features-advantages-benefits
- Gather information on current practices, behaviors and attitudes
- Vigilantly obtain usage data of all trained surgeons and monitor adoption
Distribution Management
- Develop/implement distribution network for assigned territory
- Maintain stock count of distributor and regular replenishment of stock to ensure 100% completeness of stock for surgeries
- Maintain effectiveness of instruments and regularly initiate replacement of damaged instruments
- Ensure distributor health is as per agreed guidelines
Expense, Equipment and Samples
- Judiciously handle AR, operating expenses, (transportation, AP, entertainment, travel) while ensuring sustainable productivity
- Seek prior approval for budget variations
- Work within sample issue and co-ordination guidelines
- Agree expense budget/guidelines with immediate Manager
- Plan sample and expense utilization to optimize usage while remaining in budget
Self-Development
- Identify specific actions to improve job performance in specific areas
- Participate in nominated training programs
- Active self-learning strategies to maintain knowledge
- Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
- Effectively apply new learning on the job.
Corporate Ethics and Governance
- Maintain a responsible and ethical approach while actively pursuing business outcomes
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
distributorCustomer SupportCross SellingImplantsBiomedicalclassificationanatomyDistribution Managementcustomer analyticsImplantAnalyticsBlendingClinical salesHealthcareCustomer Relationshipsaccount managementArtificial Intelligence
About Johnson & Johnson
Johnson & Johnson
Healthcare
3k+
employees
1957
69 years old
New Brunswick, New Jersey
United States (USA)
About
Johnson & Johnson operates in the healthcare sector, focusing on innovation to enhance global health outcomes through consumer products and medical solutions.
Industries
HealthcareManufacturing
Employee ratings
1,621 reviews
3.9/ 5
Culture
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