Director - Airlines Distribution

Director - Distribution

Role Purpose

The Diretor - Distribution will support the execution of IndiGo's distribution strategy across GDS, NDC, agency, OTA, aggregator, and emerging distribution channels. The role will be responsible for driving partner performance, distribution growth, commercial execution, governance, and cross-functional alignment while leading the Distribution team and supporting strategic initiatives defined by Distribution leadership.

The role serves as the bridge between strategic direction and operational execution, ensuring that IndiGo's distribution objectives are effectively translated into measurable business outcomes.

Key Responsibilities

• Support the execution of IndiGo's global distribution strategy across direct and indirect distribution channels.
• Drive implementation of strategic distribution initiatives, market expansion plans, and channel growth programs.
• Evaluate new distribution opportunities, market developments, and partner proposals to support business objectives.
• Identify opportunities to improve channel effectiveness, customer reach, and commercial performance.
• Lead strategic relationships with GDSs, aggregators, OTAs, TMCs, and other distribution partners.
• Support commercial negotiations, contract renewals, business reviews, and partnership governance activities.
• Monitor partner performance against agreed objectives and drive continuous improvement initiatives.
• Identify opportunities to maximize value from existing partnerships and develop new distribution opportunities.
• Oversee channel performance across bookings, revenue, productivity, market share, and distribution economics.
• Establish governance frameworks to monitor booking quality, agency productivity, and distribution effectiveness.
• Drive initiatives focused on booking integrity, misuse reduction, cost optimization, and operational excellence.
• Review business performance and recommend actions to improve profitability and efficiency.
• Lead cross-functional initiatives involving Sales, Revenue Management, Technology, Finance, Customer Experience, and Commercial teams.
• Ensure alignment between distribution objectives and broader commercial priorities.
• Support development of business cases, performance reviews, and executive presentations.
• Represent the Distribution function in key internal and partner forums.
• Lead, coach, and develop the Distribution team to achieve business objectives.
• Establish performance goals, development plans, and succession readiness within the function.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support implementation of major distribution projects, technology enhancements, and process improvement initiatives.
• Monitor industry developments in airline distribution, retailing, and travel technology.
• Recommend innovations that enhance channel performance, scalability, and customer access.

Experience & Qualifications

• 14-18 years of experience in Airline Distribution, Travel Technology, GDS, OTA, Airline Commercial, or related industries.
• Proven experience managing complex distribution partnerships and commercial relationships.
• Strong understanding of airline distribution channels, GDS ecosystems, NDC, indirect sales, and distribution economics.
• Experience leading teams and cross-functional business initiatives.