Digital Marketing & AI Operations Manager

We're looking for a Digital Marketing & AI Operations Manager to lead our digital marketing team, manage client relationships and use AI tools to improve productivity and delivery quality.

Key Responsibilities

• Manage the content creation, graphic design and social media teams to ensure timely, quality delivery.
• Handle clients as the primary point of contact (POC), managing communication, expectations, feedback and complaints.
• Manage client scope of work, deliverables, billing coordination, renewals and scope creep.
• Plan and supervise social media strategies, content calendars, campaigns and performance reporting.
• Implement AI tools and automation for content creation, design, research, reporting and workflow management.
• Monitor team productivity, deadlines, quality and client account profitability.
• Develop SOPs and workflows to improve efficiency, accountability and client satisfaction.

Requirements

• 3-4 years of relevant digital marketing experience, preferably in an agency.
• Experience in social media marketing and content planning.
• Experience managing a team and multiple client accounts.
• Practical knowledge of AI tools and automation platforms.
• Strong communication, organisational, problem-solving and client management skills.

Location: Guwahati

Job Type: Full-Time | Onsite