BENGALURU · FULLTIME
Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
Unisys
Bengaluru · onsite · Posted 12d ago
Sourced from
Not disclosedFresherfulltimeBengaluru
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
What Success Looks Like In This Role
Job Title: Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
Location: Bangalore
Who We Are
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com.
Our Vision: Enhancing people's lives through secure, reliable advanced technology.
Our Core Beliefs
Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments.
Key Responsibilities/Outcomes
Asset Data Governance
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT]. US job seekers can find more information about Unisys EEO commitment here.
Job Title: Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
Location: Bangalore
Who We Are
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com.
Our Vision: Enhancing people's lives through secure, reliable advanced technology.
Our Core Beliefs
- Curiosity: We embrace the unknown and continuous learning.
- Creativity: We look past routine ways of doing things.
- Client-Centricity: Our clients success is our success.
- Integrity: We act ethically and honestly.
Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments.
Key Responsibilities/Outcomes
Asset Data Governance
- Assess client Asset Management Database (AMDB) design, structure, and data accuracy.
- Establish and maintain asset data quality standards for DSS-managed devices.
- Develop reconciliation processes to achieve and maintain a minimum asset accuracy target.
- Differentiate DSS-managed assets from non-DSS assets within client environments.
- Identify, document, and govern standard and non-standard asset data attributes.
- Perform ongoing validation of asset data integrity across all platforms.
- Design and document asset data mapping between client AMDB/CMDB platforms and the DSS platform.
- Oversee integration testing and validation activities between:
- Client asset repositories
- DSS asset platform
- OEM and supplier asset databases
- Support production deployment of asset integrations.
- Investigate and resolve data synchronization issues and reconciliation exceptions.
- Coordinate manual asset data loading when integration-based updates are unavailable.
- Partner with clients to define device refresh strategies and lifecycle policies.
- Establish business rules for intelligent refresh planning and scheduling.
- Validate DSS-generated hardware refresh recommendations.
- Review refresh schedules and make adjustments based on business requirements.
- Coordinate inventory planning activities supporting refresh programs.
- Evaluate and support unplanned device replacement and swap requests.
- Lead inventory reconciliation and inventory shift activities.
- Investigate asset discrepancies and drive corrective actions.
- Ensure newly deployed assets are accurately represented across all systems of record.
- Collaborate with delivery teams, PC coordinators, suppliers, and clients to maintain accurate inventory visibility.
- Support bulk deployment and refresh initiatives.
- Identify opportunities to automate asset updates, reconciliation, and lifecycle management processes.
- Drive continuous improvement initiatives across asset management workflows.
- Develop recommendations to improve DSS platform efficiency and data quality.
- Support change management activities associated with approved process and technology improvements.
- Bachelor's degree in Information Technology, Information Systems, Business Administration, Supply Chain, or a related discipline.
- Equivalent industry experience will be considered.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT]. US job seekers can find more information about Unisys EEO commitment here.
Sourced from foundit
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
AutomationITILdata synchronization
Section · Company
About Unisys
Unisys
Blue Bell
US
About
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities - two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.
For more information, visit http://www.unisys.com
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities - two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.
For more information, visit http://www.unisys.com
Industries
Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware