Desktop Support Engineer
Delhi Public School · Gurugram · onsite · Posted 6d ago
Not disclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Hardware & Software Support: Set up, repair, and upgrade laptops, desktops, printers, and other equipment. Install and update operating systems (Windows, macOS, Linux) and business apps.
- User Assistance: Respond to support tickets via phone, email, or in-person visits. Guide users through troubleshooting steps.
- Network & Account Setup: Troubleshoot basic LAN/Wi-Fi connection issues. Punching network cables
- Asset & Issue Tracking: Log all technical problems and solutions in a ticketing system. Keep an accurate inventory of hardware and software assets.
- Escalation: Send complex or unresolved network and server problems to Tier 2 or Vendor.
Requirements & Skills
- Education: Degree or Diploma in IT, Computer Science, or a related field.
- Technical Skills: Strong knowledge of computer hardware, Windows/macOS/Linux, and basic networking (TCP/IP, DNS, DHCP).
- Experience: 0 to 2 years of experience in an IT support or help desk role.
- Soft Skills: Clear communication, patience, and good problem-solving abilities.
Sourced from foundit
Skills
Computer HardwareMac OsDNSDHCPTCP/IPWindowsbasic networkingLinux
About Delhi Public School
Delhi Public School
Education & Training
3.6k+
employees
1998
28 years old
New Delhi, Delhi
IN
₹5.2L PA avg
Avg at Delhi Public School
About
Delhi Public School operates a global network of co-educational institutions, offering English medium education from early childhood through secondary education.
Industries
Education & Training
Employee ratings
10 reviews
3.9/ 5
Culture
3.9
Career growth
3.6
Work-life
3.9
Employees rate it well for
Overall Company39Skill Development38
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