Delivery partner

Role: Delivery Partner
Job Type: Full-time (On-site)
Location: Cooch Behar, Dinhata, Alipurduar, Mathabhanga,Jaigaon,Binnaguri.

Company Description
Delhivery is India's largest fully-integrated logistics services provider, offering end-to-end solutions across express parcel, PTL and FTL freight, international shipping, and technology-enabled logistics. With coverage across 18,850+ pin codes and 99.5% of India's population, Delhivery serves 48,000+ businesses and has shipped over 4 billion parcels and 4.7 million tonnes of freight. The company manages more than 22 million square feet of logistics infrastructure and operates services ranging from rapid intra-city deliveries to global door-to-door solutions.

Role Description
The Delivery Partner is responsible for safely picking up, transporting, and delivering parcels to customers across Cooch Behar, Dinhata, Alipurduar, Mathabhanga,Jaigaon and Binnaguri ensuring timely and accurate order fulfillment.
Key Responsibilities:
Following assigned delivery routes and verifying shipment details.
Obtaining proof of delivery and handling returns or undelivered parcels.
Maintaining clear and regular communication with the local operations team.
Providing courteous and professional interactions at customer delivery points.
Adhering to safety and operational guidelines during daily shifts.

Qualifications & Requirements
Customer Service: Polite communication, problem-solving skills at delivery locations, and professional conduct.
Driving License: Not mandatory (preferred if operating motorized vehicles, but cycles/e-vehicles or valid local transport arrangements are acceptable).
Physical Capability: Ability to handle and move parcels, walk or stand during shifts, and work in varying weather conditions.
Basic Literacy & Tech Skills: Ability to read basic delivery instructions, use smartphone delivery apps, and manage cash-on-delivery (COD) or digital payments.
Work Ethic: Punctuality, reliability, and the ability to work independently while coordinating with the hub team.

Mobile number: [phone removed]