Delivery Head- NON IT Staffing

Job Description: Head of Delivery (Non-IT Staffing & Workforce

Solutions)

Position Title: Head of Delivery / National Delivery Head Non-IT Staffing

Department: Recruitment Operations & Delivery

Location: [Jaipur]

Employment Type: Full-time

Experience Required: 8–15 Years in volume hiring, temporary/flexi-staffing, or

permanent recruitment operations.

Job Brief

We are seeking a strategic, high-velocity Head of Delivery to spearhead our Non-IT

Workforce Solutions division. In this role, "Delivery" shifts from physical logistics to

the large-scale deployment of human capital. You will own the entire fulfillment

engine—ensuring blue-collar, grey-collar, and junior-to-mid-level white-collar roles

are filled rapidly and accurately for our enterprise clients.

The ideal candidate will manage a high-performing recruitment ecosystem servicing

core sectors like Automobile/OEM, Manufacturing, FMCG, and Building

Materials. You will lead a national or regional team of delivery managers,

compliance experts, and recruiters to hit aggressive Fulfillment Rates, Turnaround

Times (TAT), and Gross Margin targets.

Key Responsibilities

1. High-Volume Fulfillment & Sourcing Strategy

• Mass Deployment Execution: Design and implement agile, multi-channel

sourcing strategies to fulfill hundreds of open positions simultaneously across

factories, warehouses, and corporate offices.

• TAT & SLA Management: Drive accountability across the delivery engine to

significantly compress Time-to-Hire, meeting strict Client Level Agreements

(SLAs).

• Sourcing Innovation: Leverage digital job boards, field-sourcing engines,

local community tie-ups, and deployment tech tools to continuously build a

robust pipeline of pre-screened talent.

2. Multi-Industry Vertical Alignment

• Automobile & Manufacturing: Oversee the specialized recruitment of

assembly line workers, CNC operators, technicians, plant supervisors, and

engineers under JIT (Just-in-Time) production pressures.

• FMCG & Consumer Goods: Manage highly cyclical talent demands for

warehouse staff, logistics handlers, packers, and field sales executives

(General Trade/Modern Trade).

• Building Materials & Industrial: Build robust supply pipelines for site

supervisors, logistics coordinators, field supervisors, and skilled labor.

3. Client Management & P&L Ownership

• Key Account Delivery: Act as the strategic delivery partner for leadership

teams within major client accounts, matching resource supply directly with

their business roadmaps.

• Revenue & Margin Accountability: Optimize the cost-of-hire and resource

utilization to maximize delivery margins, controlling advertising and on-ground

sourcing budgets effectively.

• Billing & Commercial Tie-ins: Ensure smooth coordination between delivery

teams and backend billing to prevent revenue leakage from delayed

onboardings.

4. Statutory Compliance & Labor Governance

• Regulatory Guardrails: Partner closely with compliance teams to guarantee

that 100% of deployments strictly follow complex central and state labor laws,

factory acts, and contract labor regulations.

• Risk Mitigation: Ensure clean audits across minimum wage compliance,

worker insurance, and onboarding background verification (BGV) protocols.

Required Domain-Specific Experience

The candidate must possess a proven track record within the staffing industry,

specifically managing clients in:

• Automobile/Manufacturing: High-volume assembly line, tooling, and plant

staffing.

• FMCG / Retail Distribution: High-velocity logistics, warehousing, and front

line sales staffing.

• Building Materials: Stockist, dealer network alignment, and distributed field

force staffing.

Qualifications & Competencies

• Education: Bachelor’s Degree in any stream; an MBA in HR or Operations

is highly advantageous.

• Technical Skillset: Expert proficiency in modern Applicant Tracking

Systems (ATS), digital recruitment platforms, AI-driven sourcing tools, and

vendor management portals. Strong data capability in Excel/PowerBI to

manage client dashboards.

• Core Traits: Outstanding client-facing skills, high resilience under high

pressure fulfillment targets, and a strong capability to manage distributed,

multi-location recruitment teams.

Connect on [email removed] / [phone removed]