Customer Support Executive
Software House World · Noida · onsite · Posted 2d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Troubleshoot and resolve technical issues with products or services.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain a thorough understanding of our products and services.
- Identify and escalate complex issues to senior management when necessary.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Experience with customer support software and tools.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer Supportanalytical thinkingCommunication SkillsCommunication And Interpersonal Skills