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    Job · 22006281

    Campus Sutra logo

    Customer Support Executive

    Campus Sutra · Bengaluru · onsite · Posted 8d ago

    Not disclosed0–2 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Job Opening: Customer Relationship Executive

    Location: Bangalore

    Customer Relationship Executive Responsibilities:

    · Build and maintaining profitable relationships with key customers.

    · Oversee the relationship with customers handled by your team.

    · Resolve customer complaints quickly and efficiently.

    · Keep customers updated on the latest products in order to increase sales.

    · Expand the customer base by upselling and cross-selling.

    · Understand key customer individual needs and addressing these.

    · Meet with managers in the organisation to plan strategically.

    · Conduct business reviews using CRM programs.

    · Know your competition and strategies accordingly.

    Customer Relationship Executive Requirements:

    · A minimum of 0-2 years experience.

    · Excellent interpersonal and communication skills.

    · Proficient in all Microsoft applications.

    · Superior product knowledge.

    · A team player with leadership skills.

    · Maintain a positive attitude focused on customer satisfaction.

    · A bachelor's degree in Administration or related field.

    Time- 10am to 7pm

    Role – Onsite

    Sourced from foundit

    Skills

    Microsoft ApplicationsCRM programs

    About Campus Sutra

    Campus Sutra logo

    Campus Sutra

    Internet

    75

    employees

    2014

    12 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹5.5L PA avg

    Avg at Campus Sutra

    About

    Custom Merchandize for schools & college It is a most intrinsic human quality to make associations and build an identity. Naturally, we look for ways to express the identity that we painstakingly build. This is where Campus Sutra plays its part. Whether it is your school or college that you owe a lot to and are proud of, or a company you run, or a fest you're organising or participating in, an NGO you run or a cause you believe in - all of these form your identity and Campus Sutra offers you a range of customizable products ranging from t-shirts, jackets, hoodies, to bags, badges, mugs and other accessories. The need for foraying into this particular field of work arose after an assessment of the present scenario. The strenuous effort required from the customer's end, inefficiency and low quality of products were disappointing, and when we were working with memories people wanted to cherish, and identities they were proud of, we needed something that would be nothing short of delightful! Thus, a team of dedicated and well educated business, design and marketing professionals, alongside advisors from the similar spectrum headed by Khushboo Agarwal, Sonal Agarwal and Ravi Kabra came together, and built Campus Sutra, as a corporate gifting venture named Order Book which has successfully acquired over 83 corporate clients within two years. The design can be given by the customer, or created by our team of NIFT designers. The fabric (cotton / polyester / polycotton), the printing (screen / digital / sublimation) and washing (bio wash / enzyme treatment) ensure that the product delivered is of the very best quality. Our supply chain spans across India and includes cities such as Bangalore, Mumbai, Hyderabad, Tirupur, Ludhiana, etc. The branch offices in Bangalore, Mumbai, Siliguri and Dubai, ensure the effective monitoring of the business. The aim in the longer run is to cater to a much bigger clientele and customers across the country with products from various categories of customized / personalized merchandising. Campus Sutra is currently working on major collaborations with schools / colleges, NGOs and other organisations to exclusively handle their merchandising. With the demand growing by leaps and bounds, accomplishments of these aims no longer seem a distant dream, but rather are materializing at a delightful pace.

    Industries

    E-CommerceEducationLifestyle

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.6

    Career growth

    3.7

    Work-life

    3.5

    Employees rate it well for

    Overall Company41Company Culture39

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