Customer Support Executive

" Mega Virtual Drive attend interview over a mobile for Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

• Understand the basic professional standards and established procedures, policies before taking action and making decisions.
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters.
• Assume responsibility for work and coordinating efforts.
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms.
• Acquiring knowledge & skills of related areas of the process.
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

• Should be flexible to work in US Night Shifts and Rotational Shifts
• 10+2,10+3, Any Graduates.
• ( NO BE, B.Tech, Post Graduates )
• Max age Limit - 28 years

Benefits:

• Two-way cab facility
• 5-day work week with 2 weekly offs
• Attractive incentives and performance-based rewards
• Night shift allowance
• Medical insurance& Life insurance
• 5-STAR rated infrastructure

Best Way to Apply:

Just click on Apply in Naukri, and you will receive the link for the virtual interview scheduled for the next day. Theres no need to travel long distances, as the interview will be conducted seamlessly over a Microsoft Teams meeting, which you can attend using your mobile device.

Recruiter: Sadiya

Mobile No: [phone removed]

Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.

Report any fraudulent activity to us immediately at [email removed].