COIMBATORE · FULLTIME
Customer Support Executive
Klariti Learning
Coimbatore · onsite · Posted 7d ago
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Section · 01
About this role
Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Respond to customer queries via phone, WhatsApp, and email in a clear, friendly, and professional manner.
- Provide detailed information about Klariti Learning's courses, offerings, and enrollment process.
- Assist in generating leads through proactive communication and customer engagement
- Follow up with potential customers to convert inquiries into enrollments.
- Maintain accurate records of customer interactions and transactions.
- Collaborate to improve customer acquisition strategies.
Requirements:
- Strong communication skills in English & Hindi (both spoken and written).
- Ability to handle multiple communication channels, including phone and WhatsApp.
- Excellent interpersonal skills with a proactive and extroverted personality.
- Ability to work in a fast-paced environment and manage time effectively.
- Strong problem-solving skills and customer-first mindset.
What We Offer:
- Opportunity to be part of a fast-growing edtech company.
- Collaborative and supportive work environment.
- Growth opportunities within the company.
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Section · 02