BENGALURU · FULLTIME
Customer Support Executive

KG Invicta Services
Bengaluru · onsite · Posted 11d ago
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Not disclosedFresherfulltimeBengaluru
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Section · 01
About this role
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Karnataka or Tamil Nadu. The ideal candidate will possess excellent communication skills and a strong commitment to providing outstanding customer service. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our services. Key Responsibilities: - Handle customer inquiries via phone, email, or chat in a professional and courteous manner. - Provide accurate information regarding products and services to customers. - Resolve customer complaints and issues effectively and efficiently. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve customer service processes and enhance customer satisfaction. - Stay updated on product knowledge and company policies to provide the best support possible. Required Skills: - Strong communication skills, both verbal and written. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficiency in voice process and customer support techniques. - A positive attitude and a passion for helping others. - Basic computer skills and familiarity with customer support software is a plus. If you are a motivated individual looking to start your career in customer support, we encourage you to apply. Join us in delivering exceptional service to our customers and be a part of our growing team.
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Section · 02
Skills
customer support techniquesBasic Computer Skillscustomer support softwarevoice process
Section · Company
About KG Invicta Services

KG Invicta Services
Management Consulting
482
employees
Coimbatore, Tamil Nadu
India
₹2.8L PA avg
Avg at KG Invicta Services
About
KG Invicta Services Private Limited (KGiS) is a leading Business Process Consulting and Management (BPCM) service provider, dedicated to maximizing organizational efficiency and enabling impactful work.With a focus on operational excellence, KGiS manages crucial business processes, allowing teams to concentrate on their core expertise, enhance productivity, and drive better decision-making for long-term success.By bringing together top talent, cutting-edge technology, and effective strategies, KGiS delivers incremental business value that fuels exponential growth.For over two decades, KGiS has supported global clients through onshore and offshore locations, handling key business functions such as customer engagement, healthcare services, talent acquisition, finance and accounting, and back-office operations.The goal is to strengthen capabilities, overcome operational challenges, and create a seamless path toward achieving business objectives.
Industries
Management Consulting
Employee ratings
10 reviews
3.1/ 5
Culture
2.3
Career growth
2.4
Work-life
2.7
Employees rate it well for
Job Security33Work-Life Balance32
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