INDORE · FULLTIME
Customer Support Executive
hirednex edutech private limited
Indore · onsite · Posted 12d ago
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Section · 01
About this role
WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE
Job Profile: Customer Support Executive
Salary: 13,000 – 22,000 per month
Location: Vijay Nagar & Bhawarkua, Indore
Process: Swiggy Voice & Chat Process
Job DescriptionWe are looking for enthusiastic and customer-focused candidates to join our team as Customer Support Executives for the Swiggy Voice & Chat Process.
The selected candidates will be responsible for assisting customers through voice calls and chat support, understanding their queries, and providing quick and accurate solutions.
Key Responsibilities• Handle customer queries through voice calls and chat.
• Understand customer concerns and provide appropriate solutions.
• Assist customers with order-related queries, cancellations, refunds and other service-related issues.
• Maintain a professional and polite communication style with customers.
• Provide accurate information and ensure a positive customer experience.
• Follow company guidelines and process requirements.
• Maintain good quality and productivity during the process.
Eligibility• Minimum 12th Pass
• Freshers and Experienced candidates can apply
• Good English communication skills
• Basic computer knowledge
• Good listening and problem-solving skills
• Customer-friendly attitude
Shift Details• 9 Hours shift including 1-hour break
• Rotational Shift & Week Off
• Boys: 24×7 Rotational Shift
• Girls: 7:00 AM – 11:00 PM
Why Join Us- Immediate Joining
- Friendly Work Environment
- Growth Opportunities
- Voice & Chat Process
- Freshers are Welcome
Interested candidates can share their updated resume.
Hirednex Edutech Private Limited, Indore
Contact Person: Akanksha Tripathi
[phone removed]
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Section · 02