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    Job · 20512788

    FULLTIME

    Customer Support Executive

    LeadAssist

    LeadAssist

    Not specified · onsite · Posted 12d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeNot specified

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    Section · 01

    About this role

    CUSTOMER SUPPORT EXECUTIVE INTERN

    Location: Kerala, India

    Job Type: Internship

    Experience Level: Entry Level

    Workplace Type: On-site

    Stipend: 10,000-15,000 per month

    About the Role:

    We are looking for a motivated and friendly Customer Support Executive Intern to join our team. This is an opportunity for students, fresh graduates, and aspiring customer support professionals to gain hands-on experience in customer communication and support operations.

    You will work closely with our team and gain practical experience in handling customer queries, follow-ups, issue resolution, and day-to-day customer support activities.

    Key Responsibilities:

    • Respond to customer queries through calls, emails, chats, or other communication channels

    • Understand customer requirements and provide appropriate assistance

    • Handle customer questions and concerns in a professional manner

    • Follow up with customers when required

    • Assist in resolving customer issues and escalate complex matters to the appropriate team

    • Maintain a positive and professional customer experience

    • Complete assigned support tasks within given timelines

    Requirements:

    • Good verbal and written communication skills

    • Good English-speaking skills and the ability to communicate clearly with customers

    • Basic computer knowledge

    • Good listening and problem-solving skills

    • Positive and customer-friendly attitude

    • Freshers and students are welcome to apply

    Who Can Apply:

    • Students pursuing a degree or diploma in any relevant field

    • Recent graduates looking to start their career in customer support

    • Candidates with good communication and interpersonal skills

    • Freshers with a willingness to learn are encouraged to apply

    What We Offer:

    • Hands-on experience in customer support and communication

    • Training and guidance from the team

    • Exposure to real customer interactions and support processes

    • Opportunity to develop professional communication skills

    • Professional growth and learning opportunities

    • Certificate/experience letter as applicable

    • Potential opportunity for a full-time position based on performance

    Location:

    This opportunity is open to candidates based in Kerala, India.

    If you are a good communicator, enjoy interacting with people, and are looking for an opportunity to develop your customer support skills through practical experience, we encourage you to apply.

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    Section · 02

    Skills

    Issue ResolutionBasic computer knowledgecustomer communication

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