Customer Support Executive Officer

Monitor pre- and post-order management

Customer master data (input and consistency control) and compliance.

Offer and order preparation acc. to mill requirements.

Monitoring overdue material lead-times from production.

Payment overdue monitoring and cash collection.

Data entry and preparation of sales statistics, bookings, shipments, pricing reports, demand-related reports and other topics. Apply analysis of various documents for reporting. Contribute to achieving monthly targets.

Ensure compliance with customer contracts. Project documentation. Acc. to mill requirements.

Rebate and year-end Bonus Management. Maintain accurate records and prepare periodic reports for Sales and Finance.

Customer pricing updates acc. to MEPS or other indices.