Customer Success Manager
Tarento Technologies · Bengaluru · onsite · Posted 8d ago
Undisclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Were proud to be recognized as a Great Place to Work , a testament to our inclusive culture, strong leadership, and commitment to employee well-being and growth. At Tarento, you ll be part of a collaborative environment where ideas are valued, learning is continuous, and careers are built on passion and purpose.
About the role. Our existing clients are where the fastest growth is. Many know us for supplying skilled people; few yet know us for delivering outcomes. You will turn those relationships into larger, longer-term Build work, starting with our Nordic and India accounts.
What you will do
- Own revenue growth across existing accounts: renewals, extensions and new Build projects
- Write and run an account plan for each priority account: decision makers, problems, offers, next steps
- Get Tarento in front of the people who own outcomes (CIOs, heads of apps, data and business units), beyond procurement
- Turn existing relationships into Build work, for example moving on-site teams into managed services (AURORA) or selling fixed-price assessments
- Work with account managers from other business units for cross-account selling
- Lead, coach grow a young team, with monthly account reviews
- Run quarterly business reviews with clients, focused on outcomes delivered and what comes next
- Take over new clients from New Business after their first project and grow them
What success looks like in year one
- Contracts signed in existing accounts against target
- An account plan and named senior contact for every priority account
- Paid assessments or new Build projects in at least five accounts where we mainly supplied people before
- Renewal rate of existing revenue at or above plan
Who you are
- You have grown accounts by selling new kinds of work, not only by renewing what was there
- You build trust with senior client leaders and are comfortable asking for introductions
- You understand delivery well enough to shape realistic proposals with presales and delivery leads
- You coordinate across sales, delivery and client teams without formal authority over all of them
- You are open to regular international travel, to the US, the Nordics or wider Europe (valid US and Schengen visas are an advantage)
- Useful: experience with Nordic clients or public-sector and GovTech accounts in India
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCorporate Saleskey account managementleadershipClient OnboardingInside SalesBusiness DevelopmentClient ServicingB2B SalesClient Relationship ManagementProcurementLead GenerationPresalesRenewals
About Tarento Technologies
Tarento Technologies
IT Services & Consulting
201
employees
2009
17 years old
Stockholm
Sweden
About
Empowering big enterprises and highly dynamic startups is about enabling innovation with the right data and lean process
Industries
IT Services & Consulting
Employee ratings
151 reviews
3.8/ 5
Culture
3.9
Career growth
3.3
Work-life
3.8
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