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    Job · 21053188

    GURUGRAM · FULLTIME

    Customer Service Specialist

    WNS

    WNS

    Gurugram · onsite · Posted 8d ago

    Sourced fromFoundit
    Not disclosed2–4 yrsfulltimeGurugram

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    Section · 01

    About this role

    We're Hiring | GDS & Corporate Travel Professionals

    We are looking for experienced GDS-trained travel professionals to join our team.

    Position- 1- GDS Travel Support Role

    Experience: 2+ years in GDS with ticketing background

    Key Requirements:

    -Strong hands-on experience with Amadeus (preferred) ,GDS and Galileo

    -End-to-end GDS knowledge, including:-PNR creation & booking

    -Ticketing-Refunds & cancellations

    -Exchanges & reissues

    -Experience in TMC / B2B travel support preferred

    -Graduate in any discipline

    -Excellent communication skills

    -Comfortable working in a 24x7 rotational shift environment

    Position 2- Corporate Travel / TMC Role

    - Experience: 2+ years of GDS experience with corporate travel handling

    Key Requirements:

    -Strong expertise in Amadeus (preferred) or Sabre or Galileo

    -Hands-on experience with complete GDS operations

    -Corporate travel handling experience

    -PNR creation, ticketing, refunds, cancellations, exchanges & reissues

    -Experience in TMC / B2B travel support

    -Graduate in any discipline

    -Strong communication and customer

    -handling skills-Comfortable working in a 24x7 rotational shift environment

    What We Offer

    -Monthly performance incentive

    -Cab facility during non-social hours

    -Opportunity to work in a dynamic corporate travel environment

    Interested candidates can share their updated CV on [phone removed] or [HIDDEN TEXT]

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    Section · 02

    Skills

    RefundsGDS operationsTMC B2B Travel SupportexchangescancellationsreissuesSabreticketingAmadeusGalileoPNR Creation

    Section · Company

    About WNS

    WNS

    WNS

    BPO

    20.0k+

    employees

    1996

    30 years old

    Mumbai, Maharashtra

    India

    ₹6.3L PA avg

    Avg at WNS

    About

    WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

    Industries

    BPOBPO/KPOConsultingFood Processing

    Employee ratings

    10 reviews

    3.3/ 5

    Culture

    1.8

    Career growth

    1.8

    Work-life

    2.5

    Employees rate it well for

    Job Security36Work-Life Balance33

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