Customer Service Specialist

Junior Client Servicing Executive — Salt Oral Care

Location: Mumbai

Experience: 0–2 years

Employment Type: Full-time

Industry: FMCG / Oral Care / Consumer Brand

About the Role

We are looking for a Junior Client Servicing Executive to join our team at Salt Oral Care. The role is ideal for someone who enjoys working with clients, coordinating with internal teams, and ensuring smooth execution of projects and requirements.

Key Responsibilities

• Act as a point of contact for clients and manage day-to-day communication.
• Understand client requirements and coordinate with relevant internal teams for execution.
• Prepare and share client updates, presentations, reports and other required documents.
• Follow up on timelines, deliverables and pending requirements.
• Coordinate with sales, marketing, creative, operations and other teams as required.
• Maintain strong and professional client relationships.
• Track project status and ensure timely closure of tasks.
• Address basic client queries and escalate issues when required.
• Maintain accurate records of client communication and project-related information.
• Support the team in improving overall client experience.

What We're Looking For

• 0–2 years of experience in Client Servicing, Account Management, Customer Success, Business Development or a similar role.
• Excellent verbal and written communication skills.
• Strong coordination and follow-up skills.
• Good organisational and time-management abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in MS Office / Google Workspace.
• A proactive, solution-oriented and client-focused approach.
• Freshers with strong communication skills and a willingness to learn may also apply.

Why Join Salt

• Opportunity to work with a growing consumer brand.
• Exposure to clients, cross-functional teams and real business projects.
• Opportunity to learn and grow across client servicing and business operations.

Location: Mumbai

To Apply: Send your CV to [HIDDEN TEXT]

Keywords: Client Servicing Executive, Junior Client Servicing Executive, Account Executive, Client Relationship Executive, Customer Success Executive, Account Management, Client Coordination.