MOHALI · FULLTIME
Customer Service Representative

Rouxel TP
Mohali · onsite · Posted 11d ago
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Not disclosedFresherfulltimeMohali
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Section · 01
About this role
Hiring: Customer Support Executive (International Voice Process)
Location: Mohali
Shift: Rotational Shifts (24x7)
Process: International Customer Support (Voice)
Immediate Joiners Preferred
Job Responsibilities:
- Handle customer queries via calls in a professional manner.
- Provide accurate information and resolve customer concerns efficiently.
- Ensure high levels of customer satisfaction and service quality.
- Maintain customer records and document interactions accurately.
- Meet productivity and quality targets.
Eligibility Criteria:
- Freshers and candidates with up to 1 year of experience can apply.
- Excellent verbal and written communication skills in English are mandatory.
- Strong customer service orientation and problem-solving skills.
- Comfortable working in rotational shifts, including night shifts.
- Basic computer knowledge and typing skills.
Salary:
- Freshers: 25,000 CTC per month (Including PLI)
- Experience (Up to 1 Year): 27,000 CTC per month (Including PLI)
Preferred:
- Immediate joiners.
- Candidates willing to work from the office.
Interested candidates can share their updated resume, [HIDDEN TEXT]
contact - only WhatsApp [phone removed]
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Section · 02
Skills
Typing SkillsProblem SolvingBasic computer knowledgeCustomer service orientation