MUMBAI · FULLTIME
Customer Service Executive
Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)
Mumbai · onsite · Posted 8d ago
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Section · 01
About this role
Customer Service Executive – International Voice Process
Job Title: Customer Service Executive
Industry: BPO / Call Centre / Customer Service
Employment Type: Full Time
Experience: Freshers & Experienced Candidates
Salary: Up to ₹6 LPA
Joining: Immediate Joiners Preferred
Locations: Malad, Powai, Thane, Airoli, Navi Mumbai
Job Description
We are hiring Customer Service Executives for an International BPO / International Voice Process. Candidates with excellent communication skills, a customer-focused approach, and flexibility to work in night shifts are encouraged to apply.
Key Responsibilities
- Handle customer queries through international voice processes.
- Provide accurate information and effective solutions to customers.
- Deliver excellent customer service and maintain customer satisfaction.
- Handle customer concerns professionally and efficiently.
- Follow company processes, quality standards, and service guidelines.
- Meet defined performance and customer service targets.
Candidate Requirements
- Freshers and experienced candidates can apply.
- Excellent spoken English and communication skills are mandatory.
- Good interpersonal and customer-handling skills.
- Comfortable communicating with international customers.
- Must be flexible and comfortable working in night shifts / rotational shifts.
- Willingness to work according to international time zones.
- Candidates available for immediate joining will be preferred.
Salary & Benefits
- Salary: Up to ₹6 LPA
- Attractive performance-based incentives
- Cab facility available
- International BPO exposure
- Career growth opportunities
Job Locations
Malad | Powai | Thane | Airoli | Navi Mumbai
Keywords: Customer Service Executive, Customer Support Executive, International BPO, International Voice Process, International Call Centre, Customer Care Executive, BPO Jobs, Voice Process Jobs, Freshers Jobs, Mumbai Jobs, Navi Mumbai Jobs, Night Shift Jobs, Immediate Joiners, Customer Service Jobs.
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Section · 02