Customer Service Executive wfo Sweta

Specific Responsibilities:

Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.

Understand customer needs and assist in finding the right tenant or property with tailored solutions.

Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.

Utilize internal tools and adhere to company guidelines to deliver efficient and highquality service.

Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Perks & Value Proposition:
Health insurance: Rs 1 lakh per year, fully paid by the company.
Free lunch and snacks: Provided to all employees.
Promotions: Employees are promoted every 6 months, with outstanding
performers eligible for promotions every quarter.
Rewards: Monthly recognition and rewards for top performers.
Career growth: Employees can become Assistant Managers in as little as 2
years.
Team-building activities: Regular team parties and an Annual Day outing for
all employees.
Employee referral program: Incentives for bringing in new talent.
Educational & Skill-Set Qualifiers:
Education: Graduation or HSC qualified.
Skills: Excellent verbal and written communication, good interpersonal skills,
numerical and analytical ability, and strong decision-making skills.
Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.
Technical skills: Proficient in MS Office (Excel, Word).
Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and
comfortable working 6 days a week, with a weekday off.

Any Query connect on [phone removed]