CHENNAI · FULLTIME
Customer service Associate - International Non Voice process - Chennai
TechGlora Integrated IT Services
Chennai · onsite · Posted 12d ago
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Section · 01
About this role
We are currently hiring Email & Chat Process Executives !!
About Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, short-term, project-based, and full-time roles while empowering fresh graduates, career restarters, freelancers, and professionals from diverse backgrounds to build successful careers
About Our Client –Boston-based multinational company providing comprehensive IT, BPO, KPO, and LPO outsourcing solutions to clients across the globe. The company focuses on delivering exceptional customer experiences through business excellence, process optimization, and advanced technology solutions.
Job Details
We are hiring E-Relationship Associates for a Non-Voice Email & Chat Support process.
The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining good customer service standards.
Responsibilities
Freshers | Any Graduate | 0–1 Year Experience | Non-Voice Process | Email & Chat Support
Why Join
Work From Office
Freshers Welcome
Any Graduate
Non-Voice Process
Email & Chat Support
Career Growth Opportunity
Important: This is a Work From Office opportunity. Candidates should be willing to work from the designated office location and should be comfortable with UK/US rotational shifts.
Kind regards,
Sharmila Balaji
Skills: communication,email,customer,chat
About Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, short-term, project-based, and full-time roles while empowering fresh graduates, career restarters, freelancers, and professionals from diverse backgrounds to build successful careers
About Our Client –Boston-based multinational company providing comprehensive IT, BPO, KPO, and LPO outsourcing solutions to clients across the globe. The company focuses on delivering exceptional customer experiences through business excellence, process optimization, and advanced technology solutions.
Job Details
- Role: E-Relationship Associate – Email & Chat Support
- Experience: Freshers / 0–1 Year
- No of Position -30+
- Qualification: Any Graduate
- Job Type: 3-6 Months Probation later Full time based on performance/business requirements
- Salary : 15-20K (Take home)
- Work Mode: Work From Office
- Location: Perungudi -Chennai
- Shift: UK/US Rotational Shifts
- Week Off: Rotational Week Off
- Payroll: Flex-work
- Probation: 3–6 Months
- Confirmation: Full-time conversion based on performance & business requirements.
We are hiring E-Relationship Associates for a Non-Voice Email & Chat Support process.
The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining good customer service standards.
Responsibilities
- Handle customer queries through Email & Chat.
- Provide accurate and timely responses to customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional written communication.
- Follow company processes and quality guidelines.
- Achieve productivity and quality targets.
- Any Graduate.
- Freshers and candidates with 0–1 year experience can apply.
- Good English communication and typing skills.
- Basic computer knowledge.
- Willing to work in UK/US rotational shifts.
- Comfortable with rotational week offs.
- Willing to work from the office.
Freshers | Any Graduate | 0–1 Year Experience | Non-Voice Process | Email & Chat Support
Why Join
Work From Office
Freshers Welcome
Any Graduate
Non-Voice Process
Email & Chat Support
Career Growth Opportunity
Important: This is a Work From Office opportunity. Candidates should be willing to work from the designated office location and should be comfortable with UK/US rotational shifts.
Kind regards,
Sharmila Balaji
Skills: communication,email,customer,chat
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Section · 02
Skills
Basic computer knowledgeChatemailCommunication Skills