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    Job · 22780974

    Marks & Spencer logo

    Customer Service Assistant

    Marks & Spencer · Bengaluru · onsite · Posted 2d ago

    Undisclosed0–9 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Key Deliverables (Essential functions & Responsibilities of the Job) :
    As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards. Your key responsibilities include:
    1. Sales & Performance:
    • Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations.
    • Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage.
    2. Customer Engagement:
    • Understand Customer Needs: Build strong relationships with customers, understand their preferences, and suggest products that suit their needs.
    3. Store Standards:
    • Maintain Visual Merchandising: Ensure the stores visual display follows company standards and looks appealing to customers.
    • Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled.
    4. Cashiering & Operations:
    • Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions.
    • Follow Procedures: Adhere to company guidelines for daily store operations and procedures


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Engagementvisual merchandisingsales targetsMerchandisingoperationsSales

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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