FULLTIME
Customer Experience (CX) Manager
SA
Seeta Autocare LLP
Not specified · onsite · Posted 3d ago
Sourced from
Not disclosed1–5 yrsfulltimeNot specified
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Section · 01
About this role
Job description-
- Look for ways to always improve the customer experience.
- Encourage client retention & boost satisfaction.
- Review and improve set of procedures.
- Ensure timely follow up & closure of customer concerns.
- Review the customer feedback and take necessary actions.
- User friendly towards DMS.
- Educate & train the team to ensure customer centricity.
Job Type: Full-time
Experience:
- total work: 3 years (Preferred)
Work Location: In person
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Section · 02
Skills
Customer ExperienceconviencecrmCustomer RelationClient RetentionCXMSales