MUMBAI · FULLTIME
Crm Receptionist
RT
rare townships private limited
Mumbai · onsite · Posted 5d ago
Sourced from
Not disclosedFresherfulltimeMumbai
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Section · 01
About this role
Company Description RARE TOWNSHIPS PRIVATE LIMITED is a real estate company headquartered in Mumbai, Maharashtra, India. The company operates from its office in Chembur and focuses on property development and related real estate services. Team members work closely with clients, partners, and local stakeholders to support residential and commercial projects. The organization values professionalism, client satisfaction, and efficient service delivery within the fast-paced Mumbai real estate market.
Role Description The CRM Receptionist role is a full-time, on-site position based at the Mumbai office. The role involves greeting visitors and clients, managing incoming phone calls, and directing inquiries to the appropriate team members. The CRM Receptionist will maintain visitor logs, handle basic clerical tasks such as filing, data entry, and scheduling appointments, and support CRM activities by updating customer records and tracking client interactions. The position also includes responding to customer queries, providing accurate information about company services, and ensuring a courteous, professional front-office environment that reflects the company's standards.
Qualifications
Role Description The CRM Receptionist role is a full-time, on-site position based at the Mumbai office. The role involves greeting visitors and clients, managing incoming phone calls, and directing inquiries to the appropriate team members. The CRM Receptionist will maintain visitor logs, handle basic clerical tasks such as filing, data entry, and scheduling appointments, and support CRM activities by updating customer records and tracking client interactions. The position also includes responding to customer queries, providing accurate information about company services, and ensuring a courteous, professional front-office environment that reflects the company's standards.
Qualifications
- Strong customer-facing abilities, including Customer Service and Communication skills.
- Proficiency in Receptionist Duties and Phone Etiquette for handling calls and visitors.
- Solid Clerical Skills for tasks such as data entry, filing, scheduling, and record management.
- Basic computer literacy, including experience with office productivity tools and CRM or database systems.
- Organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
- Professional demeanor, reliability, and the ability to work effectively in an on-site office environment.
- Prior experience in reception, front office, or customer service roles in real estate or related industries is an advantage.
- Minimum educational qualification of a high school diploma; a graduate degree or relevant certification in administration or customer service is preferred.
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Section · 02
Skills
Customer ServiceAttention To Detailrecord managementFilingOrganizational SkillsBasic Computer LiteracyPhone EtiquetteClerical SkillsReceptionist Dutiesoffice productivity toolsSchedulingCommunication SkillsData EntryCRM or database systems