CRM and Program Manager - Retention
Taas Partners · Bengaluru · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
CRM and Program Manager - Retention
Location: HSR Layout, Bangalore
Work Mode: 6 days working including Sundays
Shift: 9 hours shift
What you'll own
- CRM across WhatsApp, email, push, and in-app: journeys, segmentation, campaigns
- CRM reporting: weekly dashboards on engagement, churn, renewals and campaign performance
- Experiments: design, run and read A/B tests on messaging, timing, offers and journeys
- Program management for retention initiatives: run point across product, ops and tech
What we're looking for
- 2 - 5 years in CRM / lifecycle / retention, ideally in D2C
- Hands-on with CRM tools (WebEngage, MoEngage, CleverTap or similar)
- Comfortable with data: SQL or Excel/Sheets, and reading experiment results
Heads-up before you apply
- 6-day role with Sunday working
- Hours can be irregular
- In return: fast-growing team, direct ownership, and real headroom to grow into a lead role
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